TERMS + CONDITIONS

The Terms and Conditions below govern the sale of products from Clémence Mai to ‘you’ the ‘consumer’/‘customer’. Any reference to ‘we’, ‘our’, ‘us’ is solely referring to Clémence Mai. Your use of this website to purchase products indicates an agreement to abide by these Terms and Conditions.
BY USING THE SITE AND SERVICES AND PURCHASING PRODUCTS, YOU ARE AGREEING TO THESE TERMS. PLEASE READ THEM CAREFULLY.

SIGN UP OFFER

Clémence Mai 10% Off Your First Full Price Order - Offer applies to full price styles only for first time purchasers. Please login to your account or create an account and enter code CLEMENCEMAIFIRST at the checkout. Offer excludes sale styles and prior purchases, and is not valid with any other promotion or offer.

PRICES

All the prices shown on the Clémence Mai website are in Australian dollars - AUD.

SHIPPING

Shipping/delivery prices are subject to change without notice. All delivery times provided in this website are estimates provided by Delivery Agents. Clémence Mai will not be held responsible for deliveries that are late, lost or damaged. Customers bear all the risk of loss and damage associated with the order as of the time it has been cleared from our premises.

ORDERS

Products displayed on this website may be out of stock or discontinued. You will be informed via email within 48 hours if this occurs. The order confirmation created after an online sale together with these Terms and Conditions is the final binding agreement between us and you on the matters stipulated by these Terms and Conditions. Payments Unless provided for otherwise, all payments are to be made using either a Credit Card (Visa or Mastercard only) or your Afterpay account.

DISCLAIMER OF WARRANTY

The Clémence Mai site and its content are provided ‘AS IS’ without warranty of any kind, either expressed or implied, including but not limited to: warranties of merchantability, fitness for a particular purpose, or non-infringement. You acknowledge that operation of the site may not be uninterrupted or error free, references and links to products or services of independent companies may appear on the site. These references and links are provided ‘AS IS’ without warranty of any kind, either expressed or implied. Some jurisdictions may provide you with certain warranties or guarantees that cannot be excluded by contract (“consumer guarantees”), or only limited in certain circumstances, and nothing in these terms of use alter those consumer guarantees if it is illegal for Clémence Mai to do so. If those consumer guarantees apply to you, and Clémence Mai cannot legally exclude those consumer guarantees, then to the maximum extent permitted by law, Clémence Mai: (1) excludes or limits those consumer guarantees; and (2) limits its liability at the option of Clémence Mai to the following: (a) in the case of services, the supply of the services again or the payment of the cost of having the services supplied again; (b) in the case of goods, the replacement of the goods or the supply of equivalent goods; the repair of the goods; the payment of the cost of replacing the goods or acquiring equivalent goods; or the payment of the cost of having the goods repaired. Certain circumstances are beyond Clémence Mai’s control and may not be covered by the Satisfaction Guarantee. Please note that we CANNOT be responsible for quantity or product type, and damage to the products arising after delivery to the customer. Please correct any mistakes prior to placing your order.

LIMITATIONS OF LIABILITY

Subject to any responsibilities implied by law and which cannot be excluded, Clémence Mai, and its directors, employees, agents and contractors, are not liable to you for any losses, damages, liabilities, claims and expenses (including but not limited to legal costs and defence or settlement costs) whatsoever, whether direct, indirect or consequential, arising out of or referable to Material on this Web Site, to Third Party Material, third party services, or to access of this Web Site by you, howsoever caused, whether in contract, tort including negligence, statute or otherwise. Indemnity You indemnify us in respect of any liability incurred by us for any loss, cost, damage, or expense howsoever caused, or suffered by us as a result of your breach of these Web Site Terms of Use.

AVAILABILITY OF THIS WEBSITE

As electronic services are subject to interruption or breakdown, access to this Web Site is offered on an “AS IS “ and “AS AVAILABLE" basis only. We may impose limits or restrictions on the use you may make of this Web Site. Further, for security, technical, maintenance, legal or regulatory reasons, or due to any breach of these Terms of Use, we may withdraw this Web Site at any time and without notice to you.

COPYRIGHT AND TRADEMARKS

Copyright application by this Web Site is owned by Clémence Mai. Except where necessary for and incidental to personally viewing the Material on this Web Site via your web browser, or as permitted under the Copyright Act 1968 or other applicable laws, no Material on this Web Site may be reproduced, stored (for any period of time) in an electronic or other retrieval system, modified, adapted, uploaded to a third party location, framed, performed in public, or transmitted, in any form by any process whatsoever, without our written consent. Clémence Mai is a registered trademark owned under Trademark #1909781.

INTERNATIONAL DUTY AND TAXES CHARGES

Items in your order that are designated for shipment to countries outside of Australia may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. Import Fees (including returns) for international shipments, if applicable, are charged to the customer. It is the responsibility of the customer to be aware of what import charges may be applicable in your country. Clémence Mai does not have control on what these duties and taxes charges are and suggest to contact your local courier company to be aware of any charges which may occur receiving in orders from Australia. 

REFUSING SHIPMENTS

If you refuse a shipment from Clémence Mai or refuse to pay any duties and taxes, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Clémence Mai. This amount will be deducted from your merchandise refund. Clémence Mai will not cover any duties and taxes charge that may occur.

GENERAL

The law applicable to this Web Site and to disputes arising out of this Web Site is the law of the State of Victoria, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Victoria, Australia. Should any clause or part thereof of these Terms of Use be found to be void, unenforceable or invalid, then it is severed from this agreement, leaving the remainder in full force and effect, provided that the severance has not altered the basic nature of this agreement. You may not rely on our words or conduct as a waiver of any right unless the waiver is in writing. In this clause, "conduct" includes delay in the exercise of any right. "Right" means any right of Clémence Mai arising under or in connection with these Terms of Use or otherwise, and includes the right to rely on this clause. "Waiver" includes an election between rights and remedies, and conduct which might otherwise give rise to an estoppel.